Digital Affordability and Access Project

3 May 2022 | Posted In: News Upcoming Events

Who is this training for?
Support workers and family or friend carers of older people or people with disability.


Why have this training?

Many older people and people with disability find it difficult to get online, because they don’t have the means to do so.  They might find it hard to afford getting online, or they’re confused about the technology, and about internet and mobile data plans.Support workers and carers are often trusted by older people and people with disability to help them with using new technology.  But when it comes to knowing what is the best way to get online, the marketplace can be a challenge to navigate for anyone.

This free online training is designed to give workers and carers the confidence to help the person they support to find the online option or device that will suit them, at a price that they can afford.

What’s in the training

The training will cover the following topics:

  • choosing a smartphone and plan
  • reducing data usage
  • using WiFi, including free WiFi
  • passwords
  • accessibility options on smartphones and tablets
Participants will need:
  • a digital device, and know how to use it
  • to be comfortable finding their way around online

The target area for this training is the City of Sydney.

How the training is provided

The training is being run online in three different groups.  Each group comprises two one-hour sessions, one week apart:

Aged Care or Disability Workers
Group A
Session 1 Tue 17 May @ 10-11am and
Session 2 Tue 24 May @ 10-11am
Register at

Group B
Session 1 Thu 19 May @ 3-4pm and
Session 2 Thu 26 May @ 3-4pm
Register at

Family or friend carers
Session 1 Tue 31 May @ 10-11am and
Session 2 Tue 7 June @ 10-11am
Register at

Workers or carers can register themselves, or organisations can register interested people on their behalf.

How the data plans are provided

We have a very limited number of free data plans available to vulnerable older people or people with disability, who are clients or family members/friends of training attendees. We will give priority to people who are isolated, in difficult circumstances, and find it hard to afford online access. If you have anyone you would like to nominate, please contact Tim Horton via the contact details below.

Further information

Please contact Tim Horton at if you have any questions, or want to nominate someone for a data plan.

Our thanks to City of Sydney for funding via a COVID Quick Response grant, and to Counterpoint Community Services for being a partner in presenting the training.  The training provider is YourLink.