Aged-Care Sector Support and Development Project

The CHSP Sector Support & Development Officer (SSDO) provides support to Commonwealth Home Support Programme (CHSP) services, primarily in the Eastern Sydney region, comprising the Local Government Areas of the City of Sydney, Woollahra, Waverley, Randwick and Bayside (former Botany Council area only).  The SSDO also collaborates with other services to support CHSP providers across New South Wales.

The SSDO provides support in the following ways:

    • promoting and advocating for the CHSP and the government’s aged care reforms
    • supporting CHSP services through the aged care reform process
    • assisting CHSP services to collaborate and explore best practice
    • informing and assisting services in the region to respond to and implement programme and aged care-related initiatives
    • assisting with the identification and coordination of relevant service training
    • reporting important issues to the funding bodies
    • producing promotional material about CHSP funded services

These issues are explored collaboratively by CHSP services through the Eastern Sydney Home Support Forum.

The SSDO has been part of a collaboration of regional SSDOs which has organised the national CHSP conferences, You Ain’t Seen Nothin’ Yet! (2020) and Let It Shine! (2021).

The SSDO also produces a regular email update on issues related to home support and the aged care reforms. To subscribe fill in the form below:

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CHSP services

CHSP services help older people to stay independent and well in their own homes, by providing a range of supports such as domestic assistance, personal care, meals, transport, social support, nursing, and allied health.  These services are provided by many different organisations that may specialise in particular types of service, and have specific knowledge, expertise and skills.  Services may be run by community-based organisations, councils, government agencies, charities, churches or private companies.  For people, including doctors and service providers, looking for a CHSP service in Eastern Sydney, please download our Eastern Sydney Home Support Brochure.

Eastern Sydney Home Support Forum

The Eastern Sydney Home Support Forum is a meeting place for CHSP funded and related services helping older people in the region.  There are very strong networks between CHSP services in Eastern Sydney, with some staff having worked alongside one another in the CHSP sector for many years. These strong networks are important to ensure that coordinated and quality services are provided in our region. A local community-based approach to service provision helps tap into a supportive community to help frail aged people, and helps their families and carers feel valued and cared for.

The Terms of Reference set out the aims and key activities of the Eastern Sydney Home Support.  The aim of the Forum is to:

  • support the development and delivery of quality services to the CHSP target group in response to identified needs;
  • facilitate effective information flow between stakeholders;
  • provide a basis for joint advocacy on CHSP related issues; and
  • support the wellbeing and effective functioning of member agencies.

This is achieved through a combination of regular meetings, working parties and co-operative action.  Face to face meetings have been regularly held at Waverley Library, with the generous support of Waverley Council.  During the COVID-19 pandemic, meetings have been held online.

Cooperative action

The Sector Support & Development Project convenes two local collaborative groups, the City of Sydney and Eastern Sydney Abuse of Older People Collaborative, and the Eastern Sydney Digital Inclusion Working Group.

City of Sydney and Eastern Sydney Abuse of Older People Collaborative

The City of Sydney and Eastern Sydney Abuse of Older People Collaborative is a group of local services working to raise awareness of abuse of older people, and to improve the way abuse is dealt with in Eastern Sydney.

Eastern Sydney Digital Inclusion Working Group

The Eastern Sydney Digital Inclusion Working Group is a group of local services working to improve the ability of vulnerable people to get and stay online.  The Working Group does this by working on three main issues:

  • access to digital infrastructure, such as wifi and cable access
  • access by individuals to devices and data
  • training and support for people to get and stay online

The Working Group has produced the Eastern Sydney Ageing and Disability Digital Inclusion Directory which lists services in the area that assist people with these issues.

For further information about the Eastern Sydney Sector Support & Development Project please contact Tim Horton, Sector Support & Development Officer, on or 02 9698 7784.

The Eastern Sydney Sector Support & Development Project is funded by the Australian Government Department of Health and Aged Care, as part of the CHSP.